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Model-specific troubleshooting

WD100CW Keeps Chiming Before Rinse: The Softener Alert

Fixlume editorialSource check: October 16, 2026LG · washers
The short answer

The WD100CW can chime repeatedly before the final rinse so liquid fabric softener can be added. That alert is different from a fault. Pause and wait for normal unlocking before adding a permitted dose; do not pour a full-size washer dose into this small pedestal washer.

Models covered

WD100CW SideKick, Using Fabric Softener in the exact-model owner manual. Not ezDispense and not a full-size washer’s automatic softener drawer.

Before you begin
Wait for motion to stop and the door or lid to unlock. Water may be hot. Isolate power and follow the exact manual before any user filter maintenance. Never open a filter against a full drum, force a lock or bypass an interlock.

Compare the behavior

Match the documented control, cycle or feature before interpreting the result. The comparison below keeps normal model behavior separate from an unresolved fault.

Observed stateInterpretation / next step
Repeated chime before final rinsePossible normal softener-add alert.
No softener wantedDisable the documented alert rather than canceling washes.
Code displayed or machine cannot operateFollow that fault instead.

Model-specific checks

Recognize the point in the cycle

Notice whether the chime occurs just before final rinse and whether any actual error code is present. A timed alert at that point is useful information. Random repeated tones with an error or no operation need a different diagnosis; do not assume every chime means softener.

Add only when the machine allows access

Press Start/Pause and wait for normal release, then open the drawer and lid. The cited manual specifies one-quarter of the softener maker’s normal-load amount, with appropriate dilution if adding directly to the tub. Never pour undiluted softener directly on clothing. Close both closures and resume.

Control the reminder if softener is not used

For this panel, the manual gives Warm Water plus Extra Rinse held together for three seconds to enable or disable the alert. If the softener point was missed, the manual describes using Rinse+Spin to obtain another appropriate addition point. Do not copy this combination to unrelated LG controls.

What to record next

The alert is tied to a manual-add stage, not a refill sensor. That distinction prevents owners from searching for an automatic reservoir that this machine does not have.

When to stop and get help

Only carry out maintenance permitted in your model’s manual. For service, note the full model number and suffix, displayed code, selected cycle and what happened during the checks. Leave internal wiring, gas components, pumps and safety devices to a qualified professional. A symptom alone does not identify a failed part.

Sources & references

Based on publicly available manuals, manufacturer support and the references listed here. We have not inspected or tested your appliance. Follow the instructions for your exact model; a guide cannot replace an in-person diagnosis.

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