Samsung appliance troubleshooting
Browse Samsung appliance symptoms and codes. Similar characters can have different meanings across appliance types.
DV40J3000EW/A2 tumbles but has no heat
The electric DV40J3000EW/A2 has an unheated Air Fluff setting and a separate Time Dry selection.
Follow the checksDV42H5000EW/A3 Sensor Dry ends early
On the DV42H5000EW/A3, Sensor Dry ends according to the selected dryness while TIME DRY lets you choose minutes.
Follow the checksDV45H7000EW/A2 Child Lock: buttons will not respond
The documented DV45H7000EW/A2 Child Lock action is to hold Temp.
Follow the checksDVE50M7450W/A3 vent blockage test and results
This model’s documented vent test begins with a cool dryer and an empty drum.
Follow the checksWA45H7000AW/A2 4E: fill error and recall check
The WA45H7000AW/A2 manual defines 4E as a fill failure, not imbalance.
Follow the checksSamsung dryer dC with the door closed
A closed-looking door can still be unrecognized.
Follow the checksSamsung dryer HC after the vent was cleaned
If HC returns after vent cleaning, record what was actually cleaned: the screen, transition or entire house route.
Follow the checksSamsung dryer tC after cleaning the lint filter
Cleaning the lint screen does not establish that the whole exhaust path is clear.
Follow the checksSamsung washer 4C even with both taps open
Open valves do not establish correct incoming flow or the entire installation.
Follow the checksSamsung washer 5C after the filter was cleaned
If 5C remains after permitted user-filter cleaning, record the accessible areas actually checked and whether the household drain backs up.
Follow the checksSamsung Ur keeps adding time: retry or failure?
Ur can report a balance retry rather than a failed part.
Follow the checksSamsung washer 4C2 after supply-hose work
After hose or plumbing work, 4C2 needs a hot/cold supply-identification check.
Follow the checksSamsung LC after moving the dishwasher
An LC warning after moving the dishwasher is useful history, not proof that the appliance is leak-free.
Follow the checksSamsung dryer not heating: electric, gas or airflow?
First identify whether the dryer is electric, gas or a different drying system, then distinguish no heat from warm-but-damp laundry.
Follow the checksSamsung Sensor Dry ends early: choose the right check
When Sensor Dry ends normally but laundry is still damp, compare it with a suitable timed cycle.
Follow the checksSamsung dishwasher drain troubleshooting
Samsung’s drain guidance covers standing water with or without a code, including 5C and 5E.
Follow the checksDVE45R6100W Smart Care: Why Wi-Fi Pairing Does Not Work
Smart Care reads a displayed diagnostic code with a phone camera.
Follow the checksDVE50R5400V: Water Drips When Steam Care Starts
The model-family troubleshooting table allows brief nozzle dripping as Steam Care starts: condensed steam can emerge as water.
Follow the checksDVE55A7300E Damp Alert Blinks Before the Load Is Dry
A blinking Damp Alert is a sorting opportunity during compatible Sensor Dry cycles, not a declaration that every item is dry.
Follow the checksDVE50A8600V Missing a Cycle? Check My Cycles
A hidden cycle may have been removed from the personal My Cycles list.
Follow the checksDV22N6800HW Heat Exchanger Alarm After Cleaning
This heat-pump dryer has a heat exchanger behind its own maintenance cover as well as a lint filter.
Follow the checksDV22N6800HW Water Tank Full With a Drain Hose Connected
Determine whether this heat-pump dryer is configured to collect condensate in its removable tank or to discharge it through the optional long drain hose.
Follow the checksDVE60M9900V Upper Delicate Dryer Leaves Items Damp
The upper Delicate Dryer is a small-load rack compartment; it does not load or tumble like the lower drum.
Follow the checksDVE45R6300V Remote Start: Smart Control Versus Smart Monitor
The R6300 electric dryer uses Smart Control for remote operation; the gas counterpart uses Smart Monitor.
Follow the checksDV50K7500EV Eco Dry Takes Longer: Compare the Actual Setting
Eco Dry changes the energy/time tradeoff on documented Normal and Time Dry selections.
Follow the checksDV42H5200 My Cycle Will Not Save: Short Press Versus Hold
A brief My Cycle press recalls a saved selection; holding it for more than three seconds saves the current course options.
Follow the checksDV45K6500EV Anti Static Unavailable: Check the Cycle
Anti Static is available only with NORMAL, HEAVY DUTY, PERM PRESS, DELICATES and TIME DRY in this manual.
Follow the checksDVE53BB8700 Display Language: Use Settings, Not Factory Reset
The cited control family has a direct Language setting.
Follow the checksDVE45T3400 Adjust Time Does Nothing on Sensor Dry
Adjust Time is for Manual Dry cycles on this family.
Follow the checksSamsung Dryer bE2 Returns With No Button Being Pressed
Samsung groups bE2 with stuck-button codes.
Follow the checksSamsung Dryer AC or AE: Internal Communication Versus Wi-Fi
AC/AE-family codes describe communication inside the dryer, not failure to connect the phone to a router.
Follow the checksSamsung Dryer FC or FE After a Restart
FC/FE are supply-frequency codes in Samsung’s US dryer guide.
Follow the checksSamsung Dryer 9C1 Within Five Seconds of Multi-Control Startup
First establish whether 9C1 appears through a stacked washer’s multi-control interface immediately after the washer is switched on.
Follow the checksSamsung Dryer C80 or C90 After the Vent Was Cleaned
C80/C90 and CLg/Cg are vent-test findings.
Follow the checksSamsung Dryer C1 or CL1 With an Empty Drum
C1/CL1 belongs to the vent-test setup check for laundry detected in the drum.
Follow the checksSamsung Dryer Ct During the Vent Test
Ct means the vent test cannot run under the current temperature condition.
Follow the checksSamsung Dryer dn: Do Not Interrupt the Update
dn indicates firmware downloading/installing, not an instruction to unplug the dryer.
Follow the checksDVE51CG8000 3C: Why a Generic Motor-Code List Is Not Enough
Use this family’s information-code table before buying a motor.
Follow the checksSamsung Dryer Filter Light Still Flashes After Cleaning
The filter reminder can appear even when the lint filter is already clean.
Follow the checksSamsung Dryer Vent Sensor: Solid Versus Blinking Icon
A vent sensor icon is an airflow-maintenance signal, not the same event as manually running a Vent Blockage Test.
Follow the checksSamsung Dryer Sensor-Bar Test: What the 0-to-1 Change Means
In Samsung’s documented Smart Install check, touching the moisture bars should change the display from 0 to 1.
Follow the checksWF45R6100AW Spin Only: Avoid Starting Another Rinse
Hold Spin for three seconds to select Spin Only.
Follow the checksWF45R6100AW Child Lock Flashes: Temporary Off or Fully Off?
Use Temp.
Follow the checksWF45R6100AW Delay End: Why the Wash Does Not Start Immediately
Delay End schedules completion, rather than a delay before starting of the same length.
Follow the checksWF45T6000AW Self Clean Light Blinks After Washing
The Self Clean reminder appears after 40 wash cycles on the cited WF45T6000A manual.
Follow the checksWF45T6000AW Emergency Drain: Tube Before Pump Filter
The model has an emergency drain tube at the lower front access area.
Follow the checksWF50A8800AV Does Not Dispense on Delicates: Check Dose per Wash
Check Dose per Wash and Dose per Rinse after selecting the cycle.
Follow the checksWF50A8800AV Missing a Wash Cycle? Check My Cycles
The displayed cycle list can be personalized through My Cycles.
Follow the checksWF50A8800AV Calibration Is in System Functions
For the cited model, hold Options for three seconds, select Calibration with the Navigation dial and confirm with OK.
Follow the checksWA50R5400AW Waterjet Stops and Power Waits During Drain
Active Waterjet stops automatically after five minutes on the cited manual.
Follow the checksWF45K6500AV AddWash Will Not Open During a Hot Cycle
Pause only when the Add Wash indication permits adding laundry.
Follow the checksWF45A6400AW Door Stays Locked After a Cycle: Stay Connect
Check whether Stay Connect is active in SmartThings.
Follow the checksWV60M9900AV Upper Washer 1dC4: Inspect the Latch Button
On FlexWash, Samsung identifies a missing rubber button beside the upper washer latch as a cause of 1dC4.
Follow the checksWA55A7700AV Recall Software: Check the Remedy Before Washing
Check both model and serial number against the recall, then verify the installed software using Samsung’s current remedy instructions.
Follow the checksSamsung ddC or dC3 After Adding Laundry
ddC/dC3 concerns the Add Door, not a drain filter.
Follow the checksSamsung SDC/5DC With the Detergent Drawer Closed
SDC/5DC means the detergent drawer is not confirmed completely closed.
Follow the checksSamsung dn and Frozen Controls During an Update
dn is a software-download status.
Follow the checksSamsung CL After Opening the Lid: Why Water Drained
On covered newer washers, CL can identify a Child Lock protective drain after the lid or door was opened with an unsafe water level.
Follow the checksSamsung PC Versus PC1: Clutch Position or Signal?
PC/PE concerns clutch position; PC1/PE1 concerns the clutch Hall signal.
Follow the checksSamsung 3C With No Drum Rotation: What the Code Establishes
3C belongs to the motor-error family in Samsung’s reference.
Follow the checksSamsung AC6 After a Power Event: Preserve the Fault Details
AC6 is a communication error in Samsung’s code reference.
Follow the checksSamsung 8C After Moving: Sensor Fault or Ordinary Imbalance?
Samsung groups 8C with MEMS-sensor errors.
Follow the checksSamsung 9C1 After an Outage: Power Check Before Another Wash
Samsung groups 9C1/9C2 and PF with supply-voltage problems.
Follow the checksSamsung SUD With No Visible Foam: Record What Happens Next
SUD is an oversudsing indication, not a direct instruction to replace a sensor.
Follow the checksSamsung Washer LC With No Visible Leak: Do Not Assume It Is Dry
Samsung’s LC/LE/1C family can concern water level or leakage.
Follow the checksSamsung OC and Water Entering While Off: Stop the Supply
OC/OE is an overflow code family.
Follow the checks